Core Store Return Policy
Core Store Return Policy
At Core Store, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help with our return policy outlined below.
Return Eligibility
- Time Frame: You must initiate a return request within 24 hours of receiving your product.
- Condition: The product must be in its original condition and packaging. Products that are damaged or altered in any way are not eligible for return.
How to Initiate a Return
- Email Us: Send an email to our customer support team at corestore32@gmail.com within 24 hours of receiving your product.
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Include Details: Please include the following details in your email:
- Your full name
- Order number
- Date of purchase
- Reason for return
- Photos of the product (if applicable)
Return Process
- Approval: Once we receive your return request, we will review it and notify you of the approval or rejection of your return within 48 hours.
- Shipping: If approved, we will provide you with instructions on how and where to send your product. Please note that the return shipping costs are the responsibility of the customer.
- Inspection and Refund: Upon receiving the returned product, we will inspect it to ensure it meets our return criteria. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Important Notes
- Non-Returnable Items: Certain items such as perishable goods, custom products, and items on sale are not eligible for return.
- Damaged or Incorrect Products: If you received a damaged or incorrect product, please contact us immediately at corestore32@gmail.com so we can resolve the issue promptly.
Thank you for shopping at Core Store. We appreciate your business and are committed to providing you with the best customer service possible.
For any questions regarding our return policy, please feel free to contact us at corestore32@gmail.com.
Core Store Team